Level 7, 80 Pacific Hwy, North Sydney NSW 2060
1300 129 582

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OUR SERVICE OFFERINGS

As a business, we understand the importance in getting a quick response and resolution from suppliers. We recognise that there has been a lack of focus in business customer service within the market and aim to address this head on by providing all our customers a dedicated account manager to assist with any account and service queries or requests.

Business grade voice product solutions to maximise the efficiency of your business, including fixed, inbound and IP telephony.

Tailored mobile solutions enabling you to stay connected while on the go, including mobile broadband and mobile voice and data plans.

Business grade data solutions delivering high speed and reliable connectivity, vital to keep businesses connected effectively and efficiently.

Offering a range of cloud solutions that can be specifically designed to meet business requirements, allowing business to keep up to date with technology and software updates.

The NBN is an upgrade to the nation’s existing telecommunications infrastructure, providing high speeds to all Australian premises.

The 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX.

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WHY PLANET TEL?

Founded by entrepreneurs with a collective industry experience of over 50 years, the team has the in depth understanding, vision and expertise that set us apart from the other providers in the market.

A LITTLE MORE ABOUT US

Established in 2009, Planet Tel has emerged as one of Australia’s fastest growing business focused service providers. We deliver innovative whole-of-business ICT solutions including Voice, Mobility, Data and Internet, Managed Services and Cloud Services.

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OUR CUSTOMERS FAMILY

Planet Tel has established a solid reputation for delivering unprecedented value and customer service to our customers. Our team strive to foster innovative solutions to our customer’s needs to deliver tangible benefits to their business.

CONNECT WITH US

Our team operates on a single point contact; the first person you speak to will handle your query / request until it is resolved. We are also backed by a national network of qualified hardware technicians and network support staffs to ensure our services are operational.
CUSTOMER SERVICE

Monday – Sunday

7 / 365

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SALES

Monday – Friday

9:00am – 5:00pm AEST

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FAULTS & TECHNICAL ASSISTANCE

Monday – Sunday

7/365

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